Frequently Asked Questions
Orders and returns
How long does delivery take?
Delivery across Europe normally takes 7 to 8 days. You will receive a tracking number once your order has been shipped. For questions about your order you can reach customer service at merch@russedress.no, Monday to Friday between 09:00 and 16:00.
Can I track my Russemerch order?
Yes. You will receive a tracking number by email once your order has shipped. You can use this to follow your package all the way to delivery.
What is your return policy?
Returns and exchanges can be made through our returns portal. Log in with the email you used to place your order and your order number (without the #RM prefix) to get started.
Materials and sustainability
Where are Russemerch products made?
Products are manufactured in China and Turkey. We work with long-term supplier relationships and conduct regular visits and inspections at our suppliers' facilities, either ourselves or through authorized external partners. Full traceability across the supply chain is a requirement for all our manufacturers.
Is Russemerch environmentally friendly?
All Russemerch products carry the Oeko-tex Standard 100 certification, meaning they are free from harmful substances. The brand works with long-term supplier relationships, conducts regular factory inspections, and requires full traceability across its supply chain. Production is handled in China and Turkey, with ongoing efforts to reduce environmental impact.
Care and Maintenance
How should I wash my Russemerch clothes?
Wash cooler than you think you need to. The temperature on the care label is the maximum the garment can handle, not what you always have to use. Lower temperatures are gentler on the fabric and better for the environment. Use a normal amount of detergent and skip fabric softener when possible.
My hood string came out. How do I fix it?
Insert the visible end of the string into a paper straw and staple it lightly in place. Push the straw through the channel all the way around, then remove the staple and straw. Tie a knot where you want the string to stop.
My zipper is stiff. What do I do?
Rub a candle or a bar of soap lightly along the zipper teeth, then zip back and forth a few times until it moves smoothly again.
How do I remove stains from my hoodie or sweatpants?
It depends on the stain, but the most important rule is to treat it as soon as possible. Check our full care and maintenance guide for step by step instructions on removing grease, blood, coffee, red wine, chocolate, chewing gum, candle wax, lipstick and makeup.
About Russemerch
What is the thing with russemerch?
In Norway, graduating students spend weeks celebrating before their final exams, wearing matching outfits as part of the tradition. The basics worn under and alongside the iconic red and blue overalls have become a style of their own. Russemerch started as the clothing brand behind those basics and has since grown into something people wear well beyond Norway's borders.
What does Russemerch mean?
Russemerch comes from the Norwegian word "russ", which refers to students in their final year of upper secondary school who celebrate their graduation in a big way. "Merch" is short for merchandise. Together, the word describes the clothing that has become a big part of that tradition.
Is Russemerch only for russ?
No. The brand started with the russ tradition in Norway, but the clothes are just comfortable everyday basics. Hoodies, zip hoodies, crewnecks and sweatpants that work whether you are part of the tradition or just want something cozy to wear.
What is Russemerch known for?
Russemerch is known for being the original basics brand connected to the Norwegian russ tradition, by the same team behind russedress. The focus has always been on comfortable fits, quality materials, and clothes that hold up through long days.
Where is Russemerch from?
Russemerch is Norwegian, owned by Redress AS. The brand has been making comfortable basics since 2003 and ships across the Nordics and Europe.
Who owns Russemerch?
Russemerch is owned by Redress AS, part of the R&U group based in Norway, which also operates russedress.no and university.no among other brands.
Is University and Russemerch the same?
They are owned by the same group but are separate brands for different audiences. University is aimed at schools and kindergartens across Norway, supplying custom sweaters and clothing with school logos. Russemerch is focused on basics and casualwear for a younger audience connected to the russ tradition.
Frequently Asked Questions
Orders and returns
How long does delivery take?
Delivery across Europe normally takes 7 to 8 days. You will receive a tracking number once your order has been shipped. For questions about your order you can reach customer service at merch@russedress.no, Monday to Friday between 09:00 and 16:00.
Can I track my Russemerch order?
Yes. You will receive a tracking number by email once your order has shipped. You can use this to follow your package all the way to delivery.
What is your return policy?
Absolutely! We never test on animals, and most of our products are 100% vegan. If a product contains ethically sourced beeswax or honey, it will be clearly noted.
We are committed to using only the finest plant-based ingredients and sustainable alternatives to animal-derived components. Our formulations are carefully developed to ensure they align with cruelty-free and vegan principles while maintaining high performance and effectiveness.
Materials and sustainability
Where are Russemerch products made?
Yes! Our products are formulated for all skin types, including sensitive skin. We use gentle, non-irritating ingredients that work in harmony with your skin’s natural balance.
Each formula is dermatologically tested and free from harsh chemicals, making it suitable even for those with delicate or reactive skin. Whether you have dry, oily, combination, or sensitive skin, our products are designed to nourish, hydrate, and protect while maintaining a healthy complexion.
Is Russemerch environmentally friendly?
To ensure longevity and maintain the product’s efficacy, store them in a cool, dry place away from direct sunlight and heat. Avoid dipping fingers directly into jars to prevent contamination, and always keep lids securely closed.
Care and Maintenance
How should I wash my Russemerch clothes?
Yes! Our products are formulated for all skin types, including sensitive skin. We use gentle, non-irritating ingredients that work in harmony with your skin’s natural balance.
Each formula is dermatologically tested and free from harsh chemicals, making it suitable even for those with delicate or reactive skin. Whether you have dry, oily, combination, or sensitive skin, our products are designed to nourish, hydrate, and protect while maintaining a healthy complexion.
My hood string came out. How do I fix it?
To ensure longevity and maintain the product’s efficacy, store them in a cool, dry place away from direct sunlight and heat. Avoid dipping fingers directly into jars to prevent contamination, and always keep lids securely closed.
My zipper is stiff. What do I do?
To ensure longevity and maintain the product’s efficacy, store them in a cool, dry place away from direct sunlight and heat. Avoid dipping fingers directly into jars to prevent contamination, and always keep lids securely closed.
How do I remove stains from my hoodie or sweatpants?
To ensure longevity and maintain the product’s efficacy, store them in a cool, dry place away from direct sunlight and heat. Avoid dipping fingers directly into jars to prevent contamination, and always keep lids securely closed.
About Russemerch
What is the thing with russemerch?
In Norway, graduating students spend weeks celebrating before their final exams, wearing matching outfits as part of the tradition. The basics worn under and alongside the iconic red and blue overalls have become a style of their own. Russemerch started as the clothing brand behind those basics and has since grown into something people wear well beyond Norway's borders.
What does Russemerch mean?
Russemerch comes from the Norwegian word "russ", which refers to students in their final year of upper secondary school who celebrate their graduation in a big way. "Merch" is short for merchandise. Together, the word describes the clothing that has become a big part of that tradition.
Is Russemerch only for russ?
No. The brand started with the russ tradition in Norway, but the clothes are just comfortable everyday basics. Hoodies, zip hoodies, crewnecks and sweatpants that work whether you are part of the tradition or just want something cozy to wear.
What is Russemerch known for?
Russemerch is known for being the original basics brand connected to the Norwegian russ tradition, by the same team behind russedress. The focus has always been on comfortable fits, quality materials, and clothes that hold up through long days.
Where is Russemerch from?
Russemerch is Norwegian, owned by Redress AS. The brand has been making comfortable basics since 2003 and ships across the Nordics and Europe.
Who owns Russemerch?
Russemerch is owned by Redress AS, part of the R&U group based in Norway, which also operates russedress.no and university.no among other brands.
Is University and Russemerch the same?
They are owned by the same group but are separate brands for different audiences. University is aimed at schools and kindergartens across Norway, supplying custom sweaters and clothing with school logos. Russemerch is focused on basics and casualwear for a younger audience connected to the russ tradition.
Frequently Asked Questions
Orders and returns
How long does delivery take?
Delivery across Europe normally takes 7 to 8 days. You will receive a tracking number once your order has been shipped. For questions about your order you can reach customer service at merch@russedress.no, Monday to Friday between 09:00 and 16:00.
Can I track my Russemerch order?
Yes. You will receive a tracking number by email once your order has shipped. You can use this to follow your package all the way to delivery.
What is your return policy?
Returns and exchanges can be made through our returns portal. Log in with the email you used to place your order and your order number (without the #RM prefix) to get started.
Materials and sustainability
Where are Russemerch products made?
Products are manufactured in China and Turkey. We work with long-term supplier relationships and conduct regular visits and inspections at our suppliers' facilities, either ourselves or through authorized external partners. Full traceability across the supply chain is a requirement for all our manufacturers.
Is Russemerch environmentally friendly?
All Russemerch products carry the Oeko-tex Standard 100 certification, meaning they are free from harmful substances. The brand works with long-term supplier relationships, conducts regular factory inspections, and requires full traceability across its supply chain. Production is handled in China and Turkey, with ongoing efforts to reduce environmental impact.
Care and Maintenance
How should I wash my Russemerch clothes?
Wash cooler than you think you need to. The temperature on the care label is the maximum the garment can handle, not what you always have to use. Lower temperatures are gentler on the fabric and better for the environment. Use a normal amount of detergent and skip fabric softener when possible.
My hood string came out. How do I fix it?
Insert the visible end of the string into a paper straw and staple it lightly in place. Push the straw through the channel all the way around, then remove the staple and straw. Tie a knot where you want the string to stop.
My zipper is stiff. What do I do?
Rub a candle or a bar of soap lightly along the zipper teeth, then zip back and forth a few times until it moves smoothly again.
How do I remove stains from my hoodie or sweatpants?
It depends on the stain, but the most important rule is to treat it as soon as possible. Check our full care and maintenance guide for step by step instructions on removing grease, blood, coffee, red wine, chocolate, chewing gum, candle wax, lipstick and makeup.
About Russemerch
What is the thing with russemerch?
In Norway, graduating students spend weeks celebrating before their final exams, wearing matching outfits as part of the tradition. The basics worn under and alongside the iconic red and blue overalls have become a style of their own. Russemerch started as the clothing brand behind those basics and has since grown into something people wear well beyond Norway's borders.
What does Russemerch mean?
Russemerch comes from the Norwegian word "russ", which refers to students in their final year of upper secondary school who celebrate their graduation in a big way. "Merch" is short for merchandise. Together, the word describes the clothing that has become a big part of that tradition.
Is Russemerch only for russ?
No. The brand started with the russ tradition in Norway, but the clothes are just comfortable everyday basics. Hoodies, zip hoodies, crewnecks and sweatpants that work whether you are part of the tradition or just want something cozy to wear.
What is Russemerch known for?
Russemerch is known for being the original basics brand connected to the Norwegian russ tradition, by the same team behind russedress. The focus has always been on comfortable fits, quality materials, and clothes that hold up through long days.
Where is Russemerch from?
Russemerch is Norwegian, owned by Redress AS. The brand has been making comfortable basics since 2003 and ships across the Nordics and Europe.
Who owns Russemerch?
Russemerch is owned by Redress AS, part of the R&U group based in Norway, which also operates russedress.no and university.no among other brands.
Is University and Russemerch the same?
They are owned by the same group but are separate brands for different audiences. University is aimed at schools and kindergartens across Norway, supplying custom sweaters and clothing with school logos. Russemerch is focused on basics and casualwear for a younger audience connected to the russ tradition.
Stay in the loop
Be the first to know about new collections and exclusive offers.
Stay in the loop
Be the first to know about new collections and exclusive offers.
Stay in the loop
Be the first to know about new collections and exclusive offers.